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Newcomb College Institute "Tech Liaison"/User Analyst III

Job Opportunity posted 05/11/10 by derobinson , tagged: Design, Development, full time, Full-time, North America, Open
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Job Title
Newcomb College Institute "Tech Liaison"/User Analyst III

Company Name
Tulane University

Company Address
Newcomb College Center for Research on Women Tulane University
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Employment Status
Full-time

Start Date
June 1, 2010

Job Description

POSITION DESCRIPTION AND JOB DUTIES

This position is responsible for providing technology support to all sectors of the Newcomb College Institute (NCI). NCI consists of a full-time faculty and staff of 19 persons and approximately 35 desktop and laptop computers, housed in three buildings on the Tulane Uptown campus. The User Services Analyst III provides leadership in delivering information technology (IT) user support services and infrastructure resources. The User Services Analyst III achieves this by developing and implementing technology support strategies to effectively utilize emerging and appropriate technologies, tracking and reporting on technology problem trends, creating technology documentation and standards, and maintaining a media lab along with file sharing and Web servers. Applicant speciality in emerging technologies can range in application to include: library/archival management, research computing, distance learning, social media, Website development and multimedia production. The User Services Analyst III supervises student interns and workers.

 



HOW TO APPLY

The position is listed as "USER SERVICES ANALYST III - INNOVATIVE LEARNING (UPTOWN) - 3836" on the Tulane Workforce Management website.

Apply via http://tulane.edu/job-listings.cfm

WEBLINK TO POSITION ANNOUNCEMENT:
http://tulane.edu/nccrow/sophielab/nci-tech-user-analyst-job-announcement.cfm

Required Experience

REQUIREMENTS

Bachelor's Degree

Excellent written and verbal communication skills with the ability to communicate verbally and in writing with both non-technical end-users and technical staff

Strong presentation skills

4 years experience with desktop and server support in a mixed-platform environment including Macintosh, Windows or Unix

2 years experience developing Web-based applications using open standard web programming technologies including HTML, Java, PHP, XML or CSS

Experience with Web 2.0+ technologies - wikis, blogs, collaboratories

Demonstrated ability to lead in a team environment

Demonstrated commitment to customer service

Demonstrated ability to learn and adapt to new technologies

Desired Experience

 

Desired Skills

PREFERRED

Master's degree strongly preferred

Experience in Library or Computer Literacy

Hardware certification desired

Local Candidates
no preference