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The Blackberry Playbook Connect Mobile app was just released. More info and a demo available here: http://blogs.adobe.com/adobeconnect/2011/04/adobeconnectmobileforbbplaybook.html
This app joins the previously released free Connect mobile Android app for smaller form factor devices, plus the iOS & iPad Connect app.
Check out the 2012 Roadmap for Adobe Connect, which is the web conferencing software that powers Defense Connect Online: http://blogs.adobe.com/adobeingovernment/2012/02/adobe-connect-a-roadmap-for-2012-and-beyond.html
Here is a guide I created to help people log into a DCO meeting from a non government computer. It has since expanded from its original scope to include other topics such as the Adobe Connect Mobile app and accessing a DCO meeting from a smartphone or tablet. If you have any questions about the topics presented here, or have suggestions for me on how to improve this document, I would be more than happy to hear from you. My contact information is provided in the document.
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Well made video which shows how the AF Human Resource Management School applies blended learning to save the org $750,000:
There are some great new capabilities such as ability to change layouts, start & stop recordings, whiteboard, bring in content, and many more. I've been using with DCO Connect service and it works well.
Please note that this release is the commercial mobile app. The 'DCO Connect Mobile' app is a branded version of this commercial app, and we hope to have a 2.0 DCO-ized version soon. In the meantime, this commercial 2.0 version works great with DCO Connect rooms.
Here are some good resources for more info:
Does your organization use DCO for Telework? I host and join DCO meetings from the comfort of my home office on an almost weekly basis. If your job gives you the flexibility to work remotely (as part of your work-life balance or in times of bad weather/crisis), you will be happy to learn that can use NIPR DCO from your home computer very easily-- just install the military certs from the DCO portal and start accessing meetings. If you'd like more information on this topic, sign up for this free one-hour webinar on October 6.
I'd love to hear how you are using DCO to enable a remote work environment! Provide your comments below.
DCO as help-desk, remote support (SPAWAR Use Case) 1
A very interesting, clear use case—using DCO for help-desk, troubleshooting, and remote support, with specific metrics.
Some quotes from the article:
"(SPAWAR Systems Center Pacific, Code 422) resolves more than 8,000 NTCSS trouble tickets annually; an astounding 99 percent of these tickets are resolved through distance support (with DCO)!"
"Chief Information Systems Technician (SW) Sharon Balcom led this effort in order to increase 422’s ability to support NTCSS on submarines. Now through her efforts and the efforts of the NTCSS Fleet Support team, trouble tickets that used to take days to resolve for submarines, can be fixed in a day or less.
DCO has become a tool the NTCSS Fleet Support Team has come to rely upon in order to provide superior service to the fleet."
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Can you reccomend a Webcam/Camera that would be more suited for a conference room? The Logitech USB webcams are great for single users however they don't pick up a whole conference room the way that I would like. I have been hesitant to get something for a room that big but with the upgraded quality of the video coming along with the new version of Adobe connect we will be using it more to connect and collaborate with our remote sites. Thanks.
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Since moving to our new multi-site architecture early last year, we have been plagued by a persistent 're-connect' issue where users would get disconnected from a DCO Connect room and then automatically re-connected into it. From a participant standpoint this was annoying at best and unusable at worst. From a host standpoint, it was very troublesome because they would have to re-initiate capabilities like broadcasing VoIP, video, and screen/app sharing. This issue also had other side effects such as inability to enter rooms ('hung connections') and content not fully loading.
Recently DISA Computing Service Directorate network engineers diagnosed what they believed to be the issue - switch/firewall settings. Since this equipment sits between the DCO Connect servers and users, this may have been the culprit.
The modifications were made this past weekend and early testing looks promising. We would love to hear back on your experiences, good or bad, so we can see if the issue is truly resolved.
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DCO Connect Branded Mobile App for iOS Now Available!
The DCO Connect branded mobile app for iOS is now live on the Apple Appstore!
More details on the capabilities here: http://blogs.adobe.com/adobeconnect/2013/01/dco-connect-mobile-app-now-available-for-ios.html (Note: integrated telephony related features not available for DCO Connect service)
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